Letting a property in London isn’t just about filling a space. At least, not for us.

At Mayfords, we believe lettings should be about people, not just process. Whether you're a landlord trusting us with your investment or a tenant searching for somewhere to feel at home, our goal is the same: to make the right match - not the quickest one.

In a market where speed often wins, we slow things down just enough to get it right.

It Starts With Understanding

We don’t see landlords as numbers or properties as stock. Every landlord we work with has a reason behind their letting - whether it's a long-term investment, an inherited property, or part of a growing portfolio.

We take the time to understand your priorities:

• Are you looking for stability or flexibility?

• Do you have preferences around tenancy length or lifestyle fit?

• Is maintaining the condition of the property a key concern?

This insight shapes everything we do from that point on.

Vetting Isn’t Just a Checkbox

Tenant referencing isn’t a tick-box exercise for us - it’s a conversation.

Yes, we do the thorough checks: credit history, employment references, previous landlord reports. But we go beyond the paperwork. We actually speak with applicants, get a feel for their expectations, communication style, and whether they’ll align with the property and the landlord’s vision.

We ask ourselves: Would we rent our own property to this person?

If the answer isn’t a confident yes, we keep looking.

A Home Is More Than a Roof

For tenants, we take the same care. We’re not here to rush anyone into the wrong home just to hit a target.

We ask the right questions, listen to what they really want, and guide them toward homes that suit not only their budget and location preferences but their lifestyle too.

Families, professionals, remote workers, relocators - everyone has unique needs. And by understanding those needs up front, we save everyone time, hassle, and potential problems later on.

The Result? Happier Tenants. Happier Landlords.

When you match people well, everything works better.

Tenants stay longer. Properties are better cared for. Communication is easier. Rent is paid on time. And both sides feel respected.

That’s why we don’t just go with the first applicant. We go with the right one.

We’ve been letting homes in London since 1979. And over the decades, one thing has never changed: our commitment to honesty, integrity, and doing the right thing - every time.

It’s why landlords trust us with their homes. And why tenants come back to us when it’s time to move again.

If you’re a landlord looking for a lettings agency that truly puts fit before speed, or a tenant who wants to be more than just a reference number, we’d love to speak to you.